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Terms & Conditions

All products supplied by Tagrugby.ie and HELL & BACK are on the express understanding that the purchaser agrees with the following terms & conditions of sale:

  • All goods are subject to availability. Prices are quoted in Euro. All orders must be paid in full before an order can be processed.

  • Prices are inclusive of VAT (currently 23%).

  • Delivery is charged at a standard €4.00 per order. However, larger orders of 5 or more productswill be liable for a higher delivery charge. We will contact you directly if this is the case.

  • When you receive your order, please check it carefully to ensure it is correct and call us on 01 6636369 or email info@tagrugby.com (Tag) or info@aliveoutside.ie (H&B) if there are any problems. 

  • If you are taking part at a HELL & BACK Event, you will be able to buy merchandise on the day in the Event Village. If you play in a Tagrugby.ie league or event, you can will be able to buy Tag Shorts from your Venue Manager.

Delivery Address

Delivery is by Fastway Couriers between 9am and 5pm so someone will need to sign for the package when it arrive at the delivery address. We therefore strongly recommend that you use a work address if there is no-one at home between 9am and 5pm. 

You should also submit a mobile number with your order to allow the courier contact you in case there is no-one at the address to accept the delivery.

Every effort will be made to deliver all goods on time but no responsibility can be accepted for late or non-delivery. Please call us 01 6636369 if you have any special delivery requests and we will do what we can to try and accommodate you.

Damaged / Missing Goods

If your goods arrive damaged or go missing in transit, you must email us within 3 working days of the expected date of delivery - info@tagrugby.com for Tag queries or info@aliveoutside.ie for H&B queries

Returns / Refunds

You will be entitled to a full refund if you return your purchase to us within 28 days unused and in the original packaging. Please send your returned goods to:

Alive Outside
5 Rogan's Court
Patrick St
Dun Laoghaire
Co Dublin